Product FAQ
How should I start my dog on Bark Botanica Supplements?
Our supplements do not need a loading phase. In fact, we
recommend you start slow and find a dosage that works for your dog. This dosage
maybe less or more than the recommended dosage on the individual product pages.
A good place to start is a third or half the recommended dosage for the weight
of the dog.
Each herbal blend works differently with each individual dog
and we suggest you ease your dog into any new herbal supplement. As always with
any supplements herbal or otherwise consult your canine healthcare professional
before starting your dog on a new supplement or if your dog is under medical
treatment.
Can we combine Bark Botanica supplements with other medications or supplements?
Herbal supplements are potent. We do not usually suggest
doubling up on supplements for the same issues. Some medications may also
contradict some herbs. It is best to reach out to your holistic practitioner or
your veterinarian if you are unsure.
Where are your products manufactured?
Our products are proudly manufactured in Melbourne,
Australia.
I have a question that isn’t listed here, what should I do?
Please feel free to reach out to us and we’ll do our best to
respond promptly. In an emergency always reach out to your nearest vet clinic.
Shipping FAQ
When can I expect my order?
Standard orders withing Australia are delivered in 3 -7
working days. Express orders are usually delivered in 1 -3 days depending on
location.
Which service provider do you use for shipping?
We use Australia post for most of our local Australian
shipping needs. For international orders we use a variety of shipping providers
including DHL, BlueDart and DTDC.
I think my order has gone missing, what should I do?
We know it can be frustrating dealing with missing
shipments, if you think your order has gone missing in transit, please reach
out to us and we will try our best to track it down.